Customer service

3KV provides optimal care and support for its customers!

At 3KV, we make customer care a top priority. 3KV provides optimal care and support for its customers!

Customer care is a vital component of our tried-and-true customer relationship management and puts us in a position to recognise the customer demands of tomorrow.

As a 3KV customer, you’ve got a capable contact partner who is available, who understands you, who quickly helps you, and ultimately finds a solution that you'll be happy with!

Our customer care service is a fast and easy way to find answers to questions that arise after a product is sold.

• Complaints: Product not correct, damaged, or does not match the stated properties?
• Repairs: Has operation ceased? Do you need help with guarantee processing? 
• Maintenance work: Regular cycle maintenance work required?
• Support: Do you have questions about a product or do you need support in using a product?
• After-Sales Management: Do you need replacement parts, accessories, or the like?